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NEWSLETTER |
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1314 South King
Street,
Suite 410
Honolulu, Hawaii 96814
Phone:(808)597-1564 Fax:(808)597-1565 |
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Page 1 Vol.1 Issue 007 Company Goal for year 2009
Mastercare's goal is to bring the highest level of quality service to care recipients, clinics, medical organizations and government institutions. Placing qualified homecare or healthcare workers to meet the needs of the client is Mastercare's first priority. We understand that service is always number one and that providing that right candidate for the client brings the highest degree of wellness, peace of mind and enjoyment for living and is the key to success.
To all Mastercare employees, let's make this happen by providing quality service care to our clients. We appreciate all your hard work and dedication to the company.
Mastercare's second goal is to expand having more franchise locations nationwide. If you, your relatives or friends have an interest in running your own Homecare business, well what are you waiting for? Please call our office for more details. |
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Inside This Issue
1 Mastercare Goal
2 Message from the CEO
3 Employee Requirements
4 News from HR
5 Training - FIRE Safety
6 Training - FIRE Safety
7 Training - FIRE Safety
8 Announcements
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CEO is expecting more workers to participate in our 401K... |
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Our CEO is still waiting for all qualified employees to participate in our 401 K plan. The company will match a percentage amount of every dollar that the employees contribute.
Employee Retirement Trust:
. Deposits are NOT Taxed to Employee
. Funds can be directed by Trustee or Plan Participants
. Trust Fund Income is Tax Deferred
. Trust is Protected from Employer and Employee Creditors
Benefits are distributed upon Retirement; Termination; Death; & Disability.
Eligibility: If you are an employee who has completed 1,000 hours of service in a 12 month period and are older than 21 years old, you are eligible to participate in the plan.
Entry Date: Once eligible you may begin contributing on the next enrollment date of January 1st and July 1st.
Your Contributions: You may defer between 1% to 100% of your compensation on a pre-tax basis up to a maximum of $15,500.00. Any employee 50 years of age or older can contribute an additional $5,500.00. |
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Please ask for an enrollment package or call the office directly for more details. Enrollment starts January 1st and July 1st of every year. |
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Employees are required to... |
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Have Photo Identification:
We would like all Mastercare Employees to have current photo identification. Please find time to visit our office so we can create a photo identification tag for you.
Qualification Renewal:
All employees who are currently working with Mastercare clients on a regular basis will have the benefits of renewing their CPR/First Aid certification for "FREE". Qualified employees please inform Mastercare one (1) month prior to the expiration date of your CPR/First Aid certification. If you desire to renew your CPR/First Aid on your own, Mastercare will reimburse you as soon as you submit the original receipt and the copy of your certification. Please inform us when you update your Blood Borne Pathogens, TB clearance and your license. If you moved to a different address or there are changes in your emergency contact numbers please inform us of these as well. Mastercare would like to keep your employee files updated with the latest information.
Timesheets/Timecards:
Oahu-must be received in our office no later than 5pm every MONDAY. Kauai-must be received in our office no later than 12noon every MONDAY. Maui-must be received in our office no later than 12noon every MONDAY. Big Island-must be received in our office no later than 5pm every MONDAY.
The payroll office would like to thank those of you who have been submitting their hours on time and remind those who are late that timesheets are due every Monday by 5 pm. Mastercare will no longer be able to accommodate those who submit late timesheets which means you will have to wait until the next pay period to receive payment for hours submitted past the deadline.
"PLEASE, DON'T FORGET TO PUT YOUR NAME AND THE CLIENT'S NAME ON EACH TIMESHEET. REMEMBER TO PUT YOUR TOTAL HOURS EACH DAY." YOUR SIGNATURE IS NEEDED ON THE BOTTOM, THANK YOU. |
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News from Human Resources |
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Referral AWARDS:
(Forms are available in the office)
1. To refer a potential employee, please complete the Employee Referral form and return it, along with a copy of the prospective candidate's resume, application or both, to the Human Resource department.
2. You are eligible for a referral award only when you refer external candidates.
3. If the candidate you refer is hired, you will receive a referral award of $75.00 (RN); $50.00 (LPN) & $30.00 (C.N.A./PA/HHA) after the new employee has worked 21 working days for Mastercare.
4. Only one referral award can be given per candidate. If a candidate is referred by more than one employee, the first referral received will be the one rewarded if the candidate is hired.
Client Referral:
(Forms are available in the office)
Effective December 2008, if you refer a client, you will receive a referral award of $100.00 per client, after the client has been serviced for 21 working days. |
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FIRE! WHY A HOT ISSUE IN HOME HEALTH?
Many of your patients' homes present fire hazards. According to the National Fire Protection Association, more than 400,000 home fires take place annually. Some patients are at special risk. Those age 80 or older are three times more likely to die in a fire. Patients with disabilities are also vulnerable.
That's why Mastercare has a fire safety program to help protect you and your patients. The fire safety program, aimed at preventing fires in patients' homes and at the office, must comply with standards set by the Joint Commission, the Occupational Safety and Health Administration (OSHA), as well as standards set by local fire ordinances.
FIRE! WHAT STARTS IT?
It takes four elements to make fire: oxygen, fuel, heat and the resulting chemical reaction when they combine to ignite in fire.
- Oxygen is always present. Fire needs it to ignite. You need it to live.
Your job is to keep the other two ingredients -- heat and fuel - away from each other.
- Heat is present in many sources, including stoves, appliances such as toasters, fireplaces, lit cigarettes and damaged electrical wiring.
- Fuel is anything combustible -that is, anything that will burn when exposed to heat. Cloth, paper, wood, upholstery, gasoline, and kerosene are all fuels.
- A chemical reaction occurs when the right amount of oxygen, fuel and heat are present and generate a fire. Interrupt that chain reaction by removing any or all of the elements and the fire can't sustain itself fuels. Remember this tetrahedron: Oxygen. Heat. Fuel and their chemical reaction. Alert families to keep combustibles a safe distance from any source of heat and to be cautious around oxygen equipment._ |
FIRE SAFETY
_In Home Health_
FIRE! HOW CAN YOU PREVENT EACH OF
THE FIVE CLASSES?
There are five types of fire. Fires are categorized by the types of heat sources and combustibles that cause them.
- Class A fires involve ordinary combustibles such as wood, paper, cloth, rubber and certain plastics.
- Class B fires are caused by gases or flammable liquids such as grease, oil, paint and solvents.
- Class C fires are electrical in nature, involving equipment such as household appliances, heating units, motors and generators.
-Class D fires involve the burning of various metals. They are the least likely to occur in a home.
- Class "K" fires involve cooking oils, such as vegetable or animal oils and fats.
In homes, most fires start due to unattended cooking, unattended candles, dryer fires, cigarettes or faulty wiring.
Here's how they can be prevented. -Class A fires: Proper housekeeping. Keep trash and clutter from piling up. Never smoke in bed. Keep matches and lighters out of children's reach.
- Class B fires: Store cleaning fluids, paints, solvents, oils and similarly flammable gases and liquids far away from any heat source.
- Class C, or electrical fires: Keep appliances in working order. Replace or repair old or worn out wiring. Don't overload extension cords or run electrical cords under rugs. If any appliance starts to smoke or puts out an unusual smell, unplug and stop using it until it is repaired.
- Class K fires: When using the stove, never leave an active burner unattended. Since most homes don't have Class K raterd fire extinguishers, clients need to know how to extinguish a fire on the stove. Oil and grease fires cannot be put out with water. They need to be smothered. |
FIRE! WHERE DO FIRES START?
According to a study by the U. S. Fire Administration, the older a dwelling is, the greater the likelihood of fire. But the fact is that no home is safe from fire.
- Kitchen: cooking accidents are the leading cause of fire-related injuries for the elderly.
- Bedroom: electrical fires most commonly occur here from space heaters placed too close to flammables, or misused or damaged electric blankets.
- Utility room, basement, garage: here or wherever household heat is generated are risk areas. The risk increases in rooms where space heaters are used.
- Clothes dryers: lint build up and lack of proper ventilation can increase the risk of fire.
- Older homes: outdated electrical wiring systems and overloaded sockets pose risks.
Fires are most often started by people due to:
- Carelessness, such as unsafe smoking habits
- Forgetfulness, such as leaving food unattended on the stove
- Negligence, as in letting children play around matches, cooking flames or other fire hazards.
FIRE! HOW DO YOU PERFORM A HOME SAFETY CHECK?
Assess a home's fire safety on your first visit. Start outside.
- Locate the nearest fire hydrant.
- Identify the construction material of the house.
- Make sure the address is clearly marked and visible to the fire department. |
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Move inside.
- Locate all exits.
- Determine whether there is electricity and how the home is heated.
- Look for a circuit breaker or fuse box and make sure the right-sized fuses are used.
- Make sure space heaters have three feet of clearance around them.
- Make sure kerosene heaters are never run on gasoline or any substitute fuel. Check for adequate ventilation to avoid the danger of carbon monoxide poisoning.
- Make sure fireplaces or wood stoves are cleaned to avoid chimney fires caused by creosote buildup. Check for use of fireplace screens. Flammable items must be kept well away.
Next, look for the following fire safety equipment:
- At least one smoke detector on each level, especially near bedrooms.
The detector should be tested and cleaned monthly. Batteries should be changed twice yearly - for example, when Daylight Savings Time starts and stops.
- A working flashlight in every bedroom, since smoke creates darkness and electricity may go off.
- A portable fire extinguisher in the kitchen and any other room at risk
for fire. Make sure everyone knows how to use one.
Proper Use of Fire Extinguishers
Fire extinguishers are categorized by
the type of fire they put out:
a Class A, B or C fire. ABC extinguishers
can be used to fight Class, A, B, or C
fires.
Class K extinguishers are mainly used in commercial kitchens, so most homes will not have them, but they are available for home use. For best overall protection in the kitchen, use a multipurpose, dry chemical extinguisher rated for Class A, B, and C fires. |
Proper use is critical. Make sure everyone can P-A-S-S the test. Pull the pin.
Aim the nozzle at the base of the flame, since the pressure of spraying directly into the fire may spread the burning material.
Squeeze the trigger while holding the canister upright. Sweep side to side to cover the fire area with extinguishing agent.
FIRE! DO HOME-BOUND PATIENTS HAVE SPECIAL SAFETY NEEDS?
Here are some fire safety tips for your home-bound patients:
- Keep phones within easy reach so patients can call the fire department. Place a portable phone at the bedside if possible. If a cell phone is available, make sure there is an entry or speed dial set for emergency responders. Always keep the cell phone charged. Identify an alternative method to reach the fire department if no phone is available. If the patient has a remote emergency button, make sure it is within reach at all times.
- Post emergency numbers at each phone and teach everyone to use them.
- Alert the fire department to any disabled persons who may need evacuation help. Obtain special safety tips.
- Use smoke detectors with a strobe light or vibrator for hearing-impaired people.
- Never smoke or bring open flame near oxygen equipment, since oxygen quickly feeds the fire's growth. Be careful around oxygen.
-Always sleep on the first floor near an exit, if disabled, to aid escape; avoid sleeping upstairs.
FIRE! WHAT'S THE GETAWAY PLAN?
Fire is fast. In less than 30 seconds, a small flare-up can blaze out of control. In less than five minutes, a home can be consumed in flames. |
To respond quickly, every family needs a written escape plan that shows at least two ways out of each room, usually a doorway and a window. Upstairs, the plan should include an Underwriter's Laboratory-approved ("ULT") collapsible ladder to aid escape.
Review these guidelines with your families:
- Know the plan for every room and practice it, including when blindfolded or in darkness. Most fire deaths occur between 2 am and
6 am. Smoke turns familiar rooms dark and deadly even in daylight.
- Practice using the quick-release feature of any security bars at doors or windows to avoid getting trapped inside.
- Keep escape routes such as hallways, stairways and doorways clear and free of clutter.
- Sleep with bedroom doors closed to hold back heat and smoke.
- Feel the door with the back of the hand before opening it. If a door is hot, don't open it. Instead, use the alternate escape route.
- Have a prearranged spot to meet outside the home such as a tree or spot on the sidewalk. Don't go back in under any circumstances!
- Call the fire department from a neighbor's home. Tell them if someone is missing. Firefighters are trained to perform safe rescues.
Note: Have a getaway plan for your own family in your own home.
FIRE! HOW CAN YOU LEAD THE RACE TO SAFETY?
Fire spreads quickly. Heat and smoke can become lethal in no time. You must race against these dangers:
Heat is more threatening than flames. Since heat rises, it can be 100 degrees at floor level and 600 degrees at eye level
-hot enough to scorch your lungs and melt your clothes to your skin. The air can soon become hot enough to ignite every combustible in the room
- a phenomenon known as flashover.
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Poisonous gases that kill. Fire eats up oxygen. Breathing in even small amounts of smoke and toxic gases can leave you drowsy and disoriented. Fumes can lull you to sleep before flames reach you. The elderly, whose reaction time may be slowed by medications or disabilities, are especially at risk. Smoke and fumes rise initially. That's why every home should have working smoke detectors.
What you do in the first one to three minutes of a fire is critical to protecting lives and property. It's a RACE to safety:
- Rescue. Assist the elderly and disabled first. Follow pre-planned escape routes. Remember to stay low and crawl beneath the heat and smoke.
- Activate the Alarm. Alert others in the home to move to safety. Call the fire department and emergency responders.
- Confine the blaze. Close doors and windows to keep it contained.
- Extinguish. If small and confined to its area of origin, the fire can be smothered with a pillow, blanket or heavy towel. Or use a fire extinguisher, following the "pull, aim, squeeze and sweep" technique. Since fire extinguishers' contents last only about 20 seconds, get out if you can't extinguish.
- Evacuate the family. Stay calm. Give clear, exact directions.
For non-ambulatory patients, use a wheelchair if available or even a wheeled bed. If someone can assist you, use the "swing carry" to form a cradle with your arms behind a patient's arms and knees. Use the "blanket drag" to move a patient to safety by yourself. And if a patient's clothing catches fire, use a blanket to smother the flames or initiate the "stop, drop and roll" technique and move to safety while staying low to the ground beneath the smoke. Once everyone is moved to safety, administer first aid. Get medical help to the scene if needed. Keep all people out of the home until the fire department says it's safe to re-enter. |
FIRE! HOW CAN FAMILIES PUT "LEARN, DON'T BURN" IDEAS INTO
ACTION?
Teach your families to prevent fire hazards. You can't insist on safety measures in someone else's home, but you can point out potential hazards. Here are some ideas to improve risky situations:
- Carry a large spoon from the kitchen as a reminder that food is on the stove if the telephone or doorbell rings while cooking.
- Avoid wearing loose, dangling sleeves that can catch fire when cooking.
- Never put metal dishes in a microwave.
- Never smoke in bed or near oxygen sources. Careless smoking habits are the leading cause of fire deaths. Smokers should use a large, wide mouthed ashtray, and then douse its contents with water.
- Be alert to and correct hazards such as dangerous use of space heaters, piled up trash or flammables near heat sources.
- Set up medical equipment safely. Use proper electrical hookup, place equipment well away from any heat source and follow any special safety considerations.
- Educate families about home safety checklists, seasonal heating tips or holiday fire prevention. Reinforce with printed materials.
FIRE! WHAT WORKS AT WORK?
Fire can also be a threat in the office. Follow your fire safety guidelines.
Here are some general rules: Good housekeeping
- Get rid of waste promptly and properly.
- Keep combustibles - including dust - away from lights and machinery.
- Never block exits, fire alarms, or sprinklers.
Flammables
- Use only in ventilated areas away from heat._ |
- Handle properly to prevent spills and vapor release.
- Keep flammable liquids in closed, airtight metal containers.
- Discard oily rags in lidded metal containers. Empty daily.
-Oxygen cylinder use
- Never handle with oily hands or gloves.
- Never store near combustible materials.
- Move carefully on hand trucks. Don't drag, roll or bump.
Electrical equipment safety
-Remember, workplace fires are most often electrical.
- Don't overload circuits, motors or outlets.
- Avoid running unattended equipment or machinery overnight.
- Maintain equipment properly to prevent fires.
Fight fire with awareness
- Attend all drills and safety meetings. Know your role.
- Smoke only where permitted. Fully extinguish smoking materials.
- Know the location of fire alarms and fire extinguishers, and know how to use them.
- Sound the alarm at the first suspicion of fire. Call the fire department or call your facility's emergency number. Post emergency numbers near phones.
- Know designated escape routes.
- Help evacuate everyone safely |
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Remember to assess homes for fire hazards and teach families how to prevent them. Make sure you know and follow all your agency's fire safety drills, programs and policies. You could help prevent dangerous fires - and save lives. |
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FRANCHISING NATIONWIDE :
Franchising??? This is one of Mastercare's exciting new projects! YES, we will venture into the nationwide business of franchising.
There's something gratifying about
helping hard-working, qualified
people find employment that makes the best use of their talents and skills. It's also satisfying to help businesses find the capable people that they need.
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As a Mastercare franchisee, you can contribute to the economic health of your community. Transform your
business into a key part of your community — the one people come to when they need a job for themselves, their kids, relatives or
friends. Be the business where people go staffing solutions.
In today's chaotic business world,
human resource management
requirements change almost daily. |
But, as a Mastercare franchisee, you'll be there with the solutions.
When you consider temporary staffing firms' impressive record of success— along with all the tax benefits that
come with being in business for
yourself—we think you'll agree that Mastercare is one of the most
effective and enjoyable strategies for
building equity and wealth now and in
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Our Big Island branch is growing everyday! If you know anyone who may want to be part of our growing business, please have them call our Big Island office at (808) 935-6918. You
can refer a client too. MAHALO! |
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ATTENTION EMPLOYEES:
1. To all OAHU employees - Friday from 8:00am to 4:30pm is the time to pick-up your
payroll check(s).
2. To all employees with direct deposit - all payroll check stubs will be sent through your E-mail. Please provide us with your email address. Thank you.
REMINDER:
As specified on page 2: Mastercare will no longer be able to accommodate those who submit late timesheet s - which means, you will have to wait until the next pay period to receive payment for hours submitted past the deadline. Please be responsible for your own timesheet. We appreciate your professionalism. Thank you.

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June 2009 Vol.1 Issue 007 |
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