How Do I Get Started?

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Welcome to Mastercare — Trusted Senior Care for 24 Years

Your Personalized Care Journey Starts with a Friendly Chat

We simplify the start of your care journey—supporting you from your first call to your first caregiver match.

From Start to Support: Your Care Journey with Mastercare

Step-by-Step Process

1.

Initial Call or Online Inquiry

We’ll listen to your needs and answer any questions.

2.

Free In-Home or Virtual Assessment

A care coordinator visits or meets online to create a plan.

3.

Customized Care Plan Design

We build a care plan tailored to your loved one’s needs, goals, and preferences.

4.

Caregiver Match & Service Begins

Meet your trusted caregiver and start receiving care.

What Happens During Your Care Assessment

We listen carefully to your family’s unique needs and provide tailored recommendations for the right level of support.

  • Review of health status and mobility
  • Consideration of personal routines and preferences
  • Home safety assessments
  • Scheduling and goal planning
  • Guidance on insurance or payment options
  • Support for emotional and social well-being
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Together, We’ll Build the Perfect Care Plan for Your Family

One call can change everything. Whether you need care tomorrow or are just exploring options, we’re here to help.