Personalized Home Care in Kailua-Kona.
Trusted care for Hawai‘i’s families—delivered with dignity, respect, independence, and aloha.
Serving Hawaii since 2004.
- Suite No: 209 Building: “Maile” 73-4976 Kamanu Street, Kailua Kona HI 96740
- 808-476-2525
Our Home Care Services
Palliative Care
Companion Care
Home Care for Seniors
Alzheimers Dementia Care
End of Life Care
Respite Care
Transitional Care
Hospice Support
Why Families Choose GoMastercare
Skilled, Compassionate Homecare Professionals
Personalized Care Plans Tailored to Your Needs
Caregiver-Client Matching by Compatibility, Language, and Cultural Understanding
Trained and Background-Checked Caregivers
24/7 On-Call Support
Mobile EVV and Real-Time Family Updates
Dignity, Independence, Respect, and ‘Ohana
How to get started
Step-1
Initial Call or Online Inquiry
Reach out by phone or online. We’re here to answer your questions.
Step-2
Free In-Home or Virtual Assessment
We learn about your needs and create a personalized care recommendation.
Step-3
Customized Care Plan
A care plan tailored to your loved one’s needs, routine, and preferences.
Step-4
Caregiver Match & Service Begins
We match you with the right caregiver and begin care with compassion.
What Families Are Saying
Proudly Serving Kailua-Kona & West Hawaii
Serving Kailua-Kona, Waikoloa, Holualoa, Keauhou, Captain Cook, and surrounding communities.
Frequently Asked Questions
What types of home care services are available?
Mastercare provides personalized non-medical home care services including senior care, companion care, personal care, Alzheimer’s and dementia care, palliative care, hospice support, end-of-life care, respite care, and transitional care.
How are caregivers matched with my loved one?
We consider your loved one’s care needs, daily routine, preferences, personality, language, and cultural background. We then match your family with a qualified caregiver who is compatible with your loved one and their specific needs.
Are caregivers trained and background-checked?
Yes. Our caregivers are carefully screened and background-checked before providing care. They receive appropriate training and ongoing support to help provide safe, compassionate, and dependable care.
How quickly can care services begin?
We make the process as simple and timely as possible. After you contact us, we’ll discuss your needs, arrange an in-home or virtual assessment, and develop a personalized care plan before services begin.
Do you provide care on weekends and holidays?
Yes. We understand that care needs can arise throughout the week, including weekends and holidays. Availability depends on your individual needs, schedule, and service plan.
What does home care cost and is it covered?
The cost of home care depends on the type, frequency, and level of support needed. Coverage and payment options vary by individual circumstances. Contact our team to discuss your needs and available payment options.